Secrets to Successful Branding – The Law of Quality
If, we, as the real estate community really understood the concept of branding and its importance, we would save a fortune by cutting the misplaced dollars we are spending in the name of “getting their name out there.”
Most of us are re-treads – people who fell into this business and came from some other background. In 15 years of asking, I’ve only found one person who grew up wanting to be a real estate agent (and she is no longer in the business). I can’t tell you how many people I’ve interviewed as a Broker that said the reason they wanted to be an agent was because they liked houses and people. If that is the sole reason they are here my advice to them has been – “Don’t get started in this business because in 6 months you will hate them both.”
Those that make it in this industry in today’s world are those that approach it with an amount of business prowess. Unfortunately, that isn’t taught in the “learn everything you need to know to become successful in real estate in two weeks” class. So, we throw the newbies to the vultures (vendors who sell BS products that do nothing but line the pockets of the vendors and serve as filler our nation’s dumps). We let them sling mud on a wall and see what sticks and hope against hope that they will be one of the very few fortunate ones who will survive the first three years.
Over time, those that emerge as mega agents realize that to truly win in this you must realize that it is a business not a career (and there is a major difference) and start learning how to become the “RainMaker.” Although we have dozens of proprietary campaigns to generate more leads, from time to time, we need to strip back to the basics and dive into the philosophy to align ourselves with the right thinking to launch our business to the next level. This week, it’s all about how to brand effectively so that you may maximize your ROI in any marketing or advertising program your engage in. From Al Ries, a master of marketing and branding in the retail sector, we take the lessons and apply the fundamentals to our real estate businesses.
One Secret In Branding is the Law of Quality
Quality is important, but brands are not built by quality alone. There is no correlation between marketing success and product or service quality. There is nothing wrong with quality. We advise our clients to build as much quality into their brand as they can afford. But don’t count on quality alone to build the brand. To build a quality brand you need to narrow the focus and combine it with a better name and higher price.
Here’s an example of my point – If I were to buy a new BMW 7i and one dealer had one the car for $80,000 and another dealer could get the exact same car for $72,000 which would I choose? All things being equal, price will become my determining factor. But let’s say that I just wanted to buy a car that allows me to get to and from work in a safe comfortable manner. What makes me consider an $80,000 BMW versus an $18,000 Kia? Price no longer becomes the only factor. BMW knows they aren’t selling a car or mere transportation; they are selling “The Ultimate Driving Machine.”
In fact, if we are completely honest, most of the reason that someone buys a BMW is to satisfy ego (hey, I’ve been guilty of this); and BMW has done quite well getting buyers to buy at top dollar to feel like “they’ve arrived” and satisfy those needs. Maybe even more interestingly is how many BMW owners would cop to ego being their primary reason for buying the car? With that said – let’s not beat up on the BMW crowd too bad, the same could be said about Lexus, Mercedes and others and they don’t have the distinction of being the “Ultimate Driving Machine…”
The important factor is not if one brand is more valuable than another in the quality department, but more that there is a widespread perception it is via the marketing department and with the consumer. Remember, quality is important, but not enough in and of itself to build a successful brand.