I am asked from time to time why some do so well in this business and some, well, don’t. There are more than a handful of “secrets” but there are very few that are more important that mastering your relatioanl skills. In fact, there is nothing in this world that pays better, in every realm of life, than relational skill mastery. Here’s a few things to keep in mind as you go through your day.

• Don’t just listen to or understand people: Really hear them.
• Love and support everyone, but require their best.
• Speak in messages, not clichés, opinions, or possibilities.
• Communicate fully in the moment.
• See faults in people, but accept them.
• Be unconditionally constructive.
• Fully handle tasks.
• Don’t seek credit.
• Want the best for people, but don’t be tied to it.
• Show people you care.
• Be others focused.
• Be interested in the conversation at hand.
• Appreciate others.
• Watch your association.
• Be interdevelopmental with people: Not codependent, dependent, or merely interdependent.
• Be grateful to and for others, and they feel it.
• Cause things to happen, don’t wait for them to happen.
• Always add value.
• Give the gifts that the other person really wants.

Carpe diem,