Are you busy or are you productive? 

These are two very important questions that have to do with activity.  The first is what most agents will tell their friends, their spouse and themselves when they evaluate how they are doing.  The second is the one that matters. 

How productive are you?  How much of your day and week is spend in dollar productive activity?  Not administrative things, not organizational things, not file management things – but those things that bring in dollars, those things that directly affect income. 

How much of your time is spent in the following areas -